Contact us

We're here to help! Whether you have a question about your order, shipping, or just want to say hello, we're ready to assist you.

Please fill out the form below or reach out via email. We strive to respond within 1-2 business days.

Customer Support

Email: info@tradeloka.com

Hours: Mon to Fri: 9am - 5pm NZST

Head Office

Trade Loka
6 Nikau Rd
Otahuhu, Auckland, 1062
New Zealand

Note: Please do not send returns to this address without a valid RMA number. See our Refund Policy for details.